Shipping policy
Shipping Policy
Processing and Shipping Times
We process orders within 1 to 7 business days, depending on the product. Some items are made to order, which may slightly extend processing times. Once your order has been shipped, estimated delivery times are:
- Europe: 5 to 15 business days.
- Rest of the World: 10 to 20 business days.
Once your order is shipped, you will receive a tracking number by email to monitor your package.
Shipping Costs
- Standard shipping: 8,90 € / 9,90 $
- Free shipping on orders over: 100 € / 110 $
The final amount is shown in your local currency at checkout. International shipping rates may vary due to customs fees or additional local taxes.
Order Tracking
All shipments include a tracking number. Once your order is shipped, you will receive an email with a link to track your package. If you do not receive your tracking information, please check your spam folder or contact us at info@safe-stash.com.
Delivery Issues and Delays
While we strive to meet delivery estimates, Safe Stash is not responsible for delays caused by customs, weather conditions, or courier issues. If your order is delayed beyond the estimated timeframe, please contact the shipping carrier or our customer service for assistance.
Customs and Import Duties
For international orders, customs fees or import duties may apply depending on the destination country. These charges are the responsibility of the customer. We recommend checking with your local customs office for details before placing an order.
Need Help?
For any questions regarding shipping, tracking, or delivery, contact us at info@safe-stash.com.